Werd I/O

"After 17 of using Twitter daily and 24 years of using Google daily neither really works anymore. And particular with the collapse of the social spaces many of us grew up with, I feel called back to earlier forms of the Internet, like blogs, and in particular, starting a link blog."

Yay for link blogs! I've been finding this particularly rewarding. You're reading a post from mine right now.

Kellan wrote his own software to do this, based on links stored in Pinboard. Mine is based on Notion: I write an entry in markdown, which then seeds integrations that convert the bookmark into an HTML post on my website and various text posts for social media.

Simon Willison has noted that adding markdown support has meant he writes longer entries; that's been true for me, too. It's really convenient.

Most of all: I love learning from people I connect, follow, and subscribe to. Particularly in a world where search engines are falling apart as a way to really discover new writers and sources, link blogs are incredibly useful. It's lovely to find another one.

#Technology

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"Chamber of Progress, a tech industry coalition whose members include Amazon, Apple and Meta, is launching a campaign to defend the legality of using copyrighted works to train artificial intelligence systems."

I understand why they're making this push, but I don't know that it's the right PR move for some of the wealthiest corporations in the world to push back on independent artists. I wish they were actually reaching out and finding stronger ways to support the people who make creative work.

The net impression I'm left with is not support of user freedom, but bullying. Left out of the equation is the scope of fair use, which is painted here as being under attack as a principle by the artists rather than by large companies that seek to use peoples' work for free to make products that they will make billions of dollars from.

The whole thing is disingenuous and disappointing, and is likely to backfire. It's particularly sad to see Apple participate in this mess. So much for bicycles of the mind.

#AI

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“Tweet: Thrilled to have represented [VC firm] in our work with [company]. Huge outcome!”

"Translation: A partner we fired actually did the deal, and no one serviced it well until it was clear it was going to be a homerun. Then we all fought over it and rewrote history in a ‘congrats’ blogpost that never mentioned the original GP."

Hunter didn't come to play.

#Business

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"An important step toward a more interoperable “fediverse” — the broader network of decentralized social media apps like Mastodon, Bluesky and others — has been achieved."

Bridgy has always been a useful product; Bridgy Fed is an easy way for folks on the fediverse and on Bluesky to be able to interact with each other. I've opted in and I expect many other people to do the same.

Ideally it wouldn't be an opt-in - I think this kind of bridge is incredibly useful in its own right. I know it's been fraught on the Mastodon side because of Bluesky's provenance and former relationship to both Twitter and Jack Dorsey. I personally don't see the issue at all: the more the merrier.

Ryan Barrett is brilliant: I really appreciate his ability to quietly add value by creating user-first technology solutions that speak for themselves.

#Fediverse

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Microsoft's Recall software seems like a horrible idea:

"Surprise! It turns out that the unencrypted database and the stored images may contain your user credentials and passwords. And other stuff. Got a porn habit? Congratulations, anyone with access to your user account can see what you've been seeing. Use a password manager like 1Password? Sorry, your 1Password passwords are probably visible via Recall, now."

Worse, it's going to be built into Windows 11 for all compatible hardware, in a way that will make it hard or impossible to disable. This doesn't make sense to me: which privacy-conscious CIO (just for example, one working in a well-regulated industry where privacy is a legal requirement) would allow this to roll out? This is yet another reason for Windows 10 to remain the most popular version.

It also seems like nobody at Microsoft (or nobody at Microsoft with power) has considered the potentially serious social implications of what they're building:

"Victims of domestic abuse are at risk of their abuser trawling their PC for any signs that they're looking for help. Anyone who's fallen for a scam that gave criminals access to their PC is also completely at risk."

I'm increasingly concerned about what Apple will be rolling out on Monday. We're hearing quite believable rumors that it'll be AI-based, but is it going to be Apple's take on the same thing? That, too, has the potential to be a disaster.

Once again, I can't believe that the only way to get away from this stuff will be to run Linux on the desktop.

#Technology

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"The pervasive nature of modern technology makes surveillance easier than ever before, while each successive generation of the public is accustomed to the privacy status quo of their youth."

The key, as Bruce Schneier argues here, is not to compare with our own baselines, but to take a step back and consider what a healthy ecosystem would look like in its own right.

The underlying story here is that Microsoft caught state-backed hackers using its generative AI tools to help with their attacks, and people were less worried about the attacks themselves than about how Microsoft found out about them. It's a reasonable worry, and I thought the same thing: if Microsoft found this, then they're likely more aware of the contextual uses of their platform than we might assume.

This is certainly less private than computing was twenty or thirty years ago. But it's not a major iteration on where we were five years ago, and without intervention we're likely to see more erosion of user privacy over the next five years.

So what should our standards for privacy be overall? How should we expect a company like Microsoft to treat our potentially sensitive data? Should we pay more for more security, or should it just be a blanket expectation? These are all valid questions - although I also have ready, opinionated answers.

Perhaps the more important question is: who has the right to come to a conclusion about these questions, and how will they be enforced? As of now, it's still open.

#Technology

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"Eghbariah’s paper for the Columbia Law Review, or CLR, was published on its website in the early hours of Monday morning. The journal’s board of directors responded by pulling the entire website offline. [...] According to Eghbariah, he worked with editors at the Columbia Law Review for over five months on the 100-plus-page text."

Regardless of your perspective on the ongoing crisis in Israel and Palestine, this seems like a remarkable action: removing a heavily-reviewed, 100+ page legal analysis because it discusses the Nakba, the mass-displacement of Palestinians during the 1948 Palestine war.

The right thing to do would be to publish it - as the editors tried to do - and allow legal discussion to ensue. Instead, the board of directors chose to simply pull the plug on the website.

As one Columbia professor put it:

“When Columbia Law Professor Herbert Weschler published his important article questioning the underlying justification for Brown v. Board of Education in 1959 it was regarded by many as blasphemous, but is now regarded as canonical. This is what legal scholarship should do at its best, challenge us to think hard about hard things, even when it is uncomfortable doing so.”

If nothing else, this is a reflection of how sensitive these issues are in the current era, whose voices are allowed to be heard, and the conflicts between different ideologies, even on university campuses.

#Media

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This is a lovely piece about Tony Stubblebine, who, as it rightly says, is doing an excellent job as the new CEO of Medium.

"Under Stubblebine’s direction, Medium, a site known for its many pivots, is finally being strategic about what it wants and where it’s headed. Last year, it launched a Mastodon server for premium users, and in March it demonetized AI-generated content on its platform. It is solidly on the side of team human and is finally starting to see that pay off."

I worked at Medium in 2016-2017, and I've known Tony since 2007. I genuinely like Ev, too, but I think Tony was a fantastic choice of leader, and that's really bearing out in his choices over the last few years. I was particularly happy when Medium launched its own Mastodon instance to check out the network and help give it some cloud in certain circles.

"It’s hard not to want to root for Medium. The assumption for more than a decade has been that the way the internet has to work will be determined by what makes the most money for a handful of companies. They wanted us to post content, then they wanted us to share content, then they wanted us to watch it endlessly, and now they want us to use their AI, which will create a bubble we’ll live in forever."

I agree.

#Technology

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This is an interesting business model: UK broadcasters are trading unused ad space for equity in digital media startups, turning them into venture-scale investors.

"The move comes as broadcasters continue to face a tough economic downturn where corporate clients have slashed spending on advertising – which is traditionally seen as a bellwether of the economic climate."

The thing about venture investing is that it doesn't have a short time horizon: exits could easily be a decade away. So this is either a deliberately long game or a really short-sighted move on behalf of the broadcasters, who might not be prepared to hold a basket of liabilities for that long. Of course, they could presumably sell the equity, but that pressure on the secondary market would have the potential to drive the startups' share prices down. Really the broadcasters need to hold onto their portfolios.

I'm very curious to see how this plays out. It's definitely an innovative way to use an otherwise illiquid asset (unsold ad space). I want these broadcasters to survive, and I like the ecosystem-building aspect of this, so I hope it all works out for everyone involved.

#Media

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Eric Yuan has a really bizarre vision of what the future should look like:

"Today for this session, ideally, I do not need to join. I can send a digital version of myself to join so I can go to the beach. Or I do not need to check my emails; the digital version of myself can read most of the emails. Maybe one or two emails will tell me, “Eric, it’s hard for the digital version to reply. Can you do that?” Again, today we all spend a lot of time either making phone calls, joining meetings, sending emails, deleting some spam emails and replying to some text messages, still very busy. How [do we] leverage AI, how do we leverage Zoom Workplace, to fully automate that kind of work? That’s something that is very important for us."

The solution to having too many meetings that you don't really need to attend, and too many emails that are informational only, is to not have the meetings and emails. It's not to let AI do it for you, which in effect creates a world where our avatars are doing a bunch of makework drudgery for no reason.

Instead of building better business cultures and reinventing our work rhythms to adapt to information overload and an abundance of busywork, the vision here is to let the busywork happen between AI. It's an office full of ghosts, speaking to each other on our behalf, going to standup meetings with each other just because.

I mean, I get it. Meetings are Zoom's business. But count me out.

#AI

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This list of the New Scientist's favorite science fiction books is brilliant. The books I've read that are included here are some of my favorites of all time; the others are on my to-read list. What's your favorite?

#Culture

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"The nation, fractured by war, disease, and famine, has seen more than 6 million people die since the mid-1990s, making the conflict the deadliest since World War II. But, in recent years, the death and destruction have been aided by the growing number of electric vehicles humming down American streets."

A good reminder that our desire for batteries and power has a human impact, no matter which path we take. Renewable energy is still a far better choice, but we run the risk of thinking that "clean" tech is truly clean without doing the work necessary to ensure that everyone in the supply chain is well taken care of.

Solidarity campaigns and activism to protect peoples' lives are good, but it's notable that we never really get to hear about them, and this issue is rarely, if ever, mentioned in the tech press.

As the piece points out:

"“We’re always on the menu, but we’re never at the table,” he said. “The space of transportation planning and climate change is mostly white people, or people of color that aren’t Black, so these discussions about exploitation aren’t happening in those spaces — it is almost like a second form of colonialism.”"

#Technology

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"The way we raise the money at The Guardian is different than any place I’ve ever been. This is truly a jointly owned responsibility among the business side and editorial."

Every non-profit newsroom needs to move their center of gravity from large contributions to smaller, distributed support from its reader base. The Guardian is doing it incredibly well, and there's a lot to learn from how it's going about things.

I'm not sure about the idea of tracking revenue per article, but the idea of making the whole newsroom involved in its continued existence doesn't seem bad to me (even if it goes against accepted orthodoxy). The trick is not taking it too far, and being open to secondary or tertiary effects. There are some stories that are vitally important even if they aren't obvious moneymakers, and newsrooms must retain a strong argument for running them.

The Guardian's "epic" at the bottom of every article drives a ton of revenue for them, and I'd love to learn more about how they optimize it in practice.

Finally, this seems right to me, and something for all news (for-profit and non-profit alike) to emulate:

"Nine or 10 years ago, we did a lot of work to decide whether we should have a paywall or not. And we decided that we would both fulfill our mission better, but we would also generate more revenue, if there were no paywall. Now it’s part of our DNA and we talk about it every day." #Media

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I shared this with my team and one of them said they had to check that I didn't write it. This is exactly how I think about (and ask my team to think about) rooting software development in human needs.

"All the elements of a good story are there in the three-act structure of user research." And if I'd written a post about it, it might look a little bit like this one.

There's a reason for the closeness: both our processes were informed by Nancy Duarte, who is very clear about the role of the three act structure. The details of my approach are a little bit different to what’s laid out in this post - something I may write about in a future post. #Technology

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"The key to effective engineering leadership lies in figuring out which scenarios are worth deliberately defying conventional logic, and when to simply follow the rules."

Lots of good food for thought here. I've definitely been guilty of some of the anti-patterns here - particularly trying to be an umbrella for my team, which can leave people out of the loop and let them feel like they're lacking needed transparency.

The key is being able to jump in and get into the weeds when it's helpful, get out when it's not, and give everybody the context, culture, information, and resources they need in order to do their best work in service of the mission, vision, and strategy.

Speaking of, I love this:

"There’s this pervasive belief that there’s no strategy anywhere, but that’s not true. There is strategy everywhere, it’s just rarely written."

That's been true of every organization I've joined, and - if I'm honest with myself - every organization I've started.

"Complicating things even further, Larson also has found that many companies do have a habit of writing things down, they just aren’t the right things. “It’s the small decisions that end up getting documented,” Larson says. “You’d think it would be the opposite, but in my experience, the answers to important questions like, ‘Why did we go into this business? Why are we shutting down this business line? Why are we doing this services migration that's going to take five years?’ literally aren't written down anywhere.”"

Encouraging people to write reflections, to capture the "why" of decisions that were made, and, essentially, to journal the journey of the team and the company is rarely done, but I think forms part of a solution to many problems. #Technology

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"While young Taiwanese users discuss everything from relationships to celebrity gossip on Threads, the app has gradually become a gathering space for progressives, who favor independence from China to defend the island’s democracy."

Threads has an official stance of not promoting political use. This is an example, though, of how any social platform will be political whether you want it to be or not - and therefore how the challenges and responsibilities surrounding that speech will present themselves regardless of whether you want them to.

I think there's no alternative: every mass social platform must assume that it will host political content from vulnerable groups (as well as powerful ones) and staff up appropriately. #Technology

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On answering programming questions: "We found that 52 percent of ChatGPT answers contain misinformation, 77 percent of the answers are more verbose than human answers, and 78 percent of the answers suffer from different degrees of inconsistency to human answers."

To be fair, I do expect AI answers to get better over time, but it's certainly premature to use it as a trusted toolkit for software development today. One might argue that its answers are more like suggestions for an engineer to check and adapt as appropriate, but will they really be used that way?

I think it's more likely that AI agents will be used to build software by people who want to avoid engaging with a real, human engineer, or people who want to cut corners for one reason or another. So I think the warnings are appropriate: LLMs are bad at coding and we shouldn't trust what they say. #AI

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Nos is running a "journalism accelerator", which onboards independent journalists and publications onto Nostr with guaranteed promotion and 1:1 help.

Nostr is a different kind of open network, in the sense that it's decentralized rather than federated. Famously, Jack Dorsey defected there from Bluesky, in part because Bluesky started offering service-level features like community moderation rather than just focusing on the protocol. It's also much more closely tied to crypto communities than either the fediverse or Bluesky.

I'm curious about the kinds of journalists who might sign up for this. I spotted The Conversation there while I was nosing around, but I haven't found any other publishers I recognized; the network really is very open to build on, so I wonder if more might follow - and if they skew in any particular direction. #Technology

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"At least two digital media companies are exploring the fediverse as a way to take more control over their referral traffic and onsite audience engagement."

The Verge and 404 Media will both support ActivityPub (a protocol, not a "plugin", as the article calls it) and plug into the fediverse.

This dovetails with what I've been talking about for some time: "Instead of spending time building a presence on other platforms for their benefit, a publisher can do that on their own sites — while giving readers the ability to see those posts on other federated platforms." And while the fediverse is still in an early, growing stage, it's worth taking a bet on.

As Flipboard's Mike McCue says further into the piece, "What The Verge is doing is definitely pioneering the future for media." I'm hopeful that more publishers follow suit - with this and other experiments that have the potential to help them build more direct first-party relationships with their audiences. #Fediverse

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"It’s simply too early to get into bed with the companies that trained their models on professional content without permission and have no compelling case for how they will help build the news business."

This piece ends on the most important point: nobody is coming to save the news industry, and certainly not the AI vendors. Software companies don't care about news. They don't think your content is more valuable because it's fact-checked and edited. They don't have a vested interest in ensuring you survive. They just want the training data - all of it, in order to build what they consider to be the best product possible. Everything else is irrelevant. #AI

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"It’s a good time to be ProPublica. And it’s a good thing that we have ProPublica."

Hey, that's where I work!

The article continues:

"Spreading its journalistic wealth has long been core to its mission. The latest iteration of that is the 50 State Initiative, announced last month."

The 50 State Initiative is a commitment to publishing accountability journalism in every US state over the next five years. This is an expansion of the Local Reporting Network, which was already doing great work in partnership with local newsrooms. As this piece points out, there are actually only two states where ProPublica hasn't run some kind of an investigative story - but, of course, the 50 States Initiative goes much deeper than that. It's an exciting time to be working here. #Media

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"The various decentralized social media systems that have been growing over the past few years offer a very different potential approach: one in which you get to build the experience you want, rather than the one a giant company wants."

There's a chicken and egg problem here: while decentralized systems are absolutely going to be part of the solution, or at least hold most of the properties that make for a good solution, they also need to have a critical mass of people who use them.

A lot of people are looking towards Threads to provide this critical mass, but just as I'd invite newsrooms to consider how to gain more traffic without Apple News, I'd invite the federated social web community to consider what a growth looks like without Meta. It's not that Threads won't help - it's that you don't want to be dependent on a megacorp to provide the assistance you need. You never know when they'll change their policies and look elsewhere.

Still, the point stands: decentralization is a key part of the answer. There's a lot to be gained from investing in projects that provide strong user experiences, solve concrete real human problems alongside the ideological ones and the existential threats, and onboard a new generation of internet users to a better way to share and browse.

That's a tall order, but, as always, I'm hopeful. #Technology

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"The free version of Apple News is one of the biggest news platforms in the world. It’s the most widely used news application in the United States, the U.K., Canada, and Australia, and boasted over 125 million monthly users in 2020."

And publications are becoming dependent on it.

I agree strongly with the journalist's view at the bottom of this piece:

"It incentivizes users to subscribe to Apple News+ rather than to publications directly, likely cannibalizing some potential revenue. It’s driving editorial decisions, meaning publishers are once again changing their content strategy to placate a platform. And of course the company could wake up one day and decide, like Facebook, that it no longer really wants to be in the news business, leaving news publishers stranded."

Newsrooms - say it with me - need to establish direct, first-party connections with their audiences. Anything else gives a third party too much supplier power over their businesses and presents an existential risk. Apple News is useful right now, but at its heart the dynamics that drive it are no different to Facebook or Twitter. There's nothing to say it's here for good, and there's nothing smart about letting Apple own your relationship with your readers. #Media

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"I want the IndieWeb to be a viable alternative to social media, gradually widening the audience beyond tech-savvy folks by making the tools easier to use and more reliable."

This is what we were trying for with Known: something that felt social but was fully under the user's control. We had installers at third-party hosts; we had our own managed service; we had the open source code for people who wanted to use that directly.

The fediverse adds a missing piece here: Known suffered immensely from a blank page and no reader view when you logged in for the first time. Now we can build platforms that immediately connect people to a much wider social network that is outside of monolithic corporate control but also makes it (relatively) easy to find the people you care about.

A combination between the fediverse and indieweb is almost inevitable. This is what Ghost appears to be building today, for example, with its new integrated fediverse reader tool. WordPress may also be headed in that direction. And there will be many others.

A huge +1, also, to the idea that we can "manifest momentum by speaking aloud your dreams and letting others share them with you". This is how community-building works.

And, for the record, I'm all-in. #Technology

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A lovely blog post by Jon Hicks on his process for creating the ShareOpenly icon. Characteristically, lots of care and attention went into this.

I'm really glad you get to see the open hand icons, which we eventually decided against, but feel really warm and human.

Jon's amazing, lovely to work with, and has a really impressive body of work. I'm grateful he was able to contribute such an important part of this personal project. #Technology

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